Privacy Policy

Last updated: September 7, 2025

This Privacy Policy describes how Peach Blossom Spa & Wellness (“Peach Blossom Spa & Wellness,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise communicate with us (collectively, the “Services”). Please read this Privacy Policy carefully. By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with the “Last updated” date revised accordingly.

Information We Collect

Information you provide directly may include:

Contact details (name, phone number, email, address).
Appointment and booking details.
Payment information when purchasing products or services.
Information shared in consultation forms or communications.

Information collected automatically may include:

Technical details such as IP address, browser, device type, and usage data when you interact with our website.
Cookies and similar technologies that help us improve site performance and user experience.

Information obtained from third parties may include:

Payment processors (to complete purchases).
Booking platforms (e.g., GlossGenius).
Service providers who help operate our website, scheduling system, or marketing tools.

How We Use Your Information

We use personal information to:

Provide spa services, process bookings, and fulfill product orders.
Communicate with you about appointments, reminders, or updates.
Send marketing and promotional messages (email, text, or social media), which you may opt out of at any time.
Improve our website, services, and client experience.
Detect and prevent fraud, ensure security, and meet legal obligations.

Cookies

We use cookies to remember your preferences, analyze site traffic, and improve performance. You may disable cookies in your browser settings, but this may affect certain site features.

How We Share Information

We only share personal information in limited circumstances:

With trusted third-party vendors who assist in operations (e.g., web hosting, analytics, scheduling, payment processing, email communication).
When legally required to comply with applicable laws or respond to lawful requests.
To protect our rights, security, or the safety of our clients.

We do not sell personal information to third parties.

User Rights

Depending on where you live, you may have the right to:

Access / Know – request access to the personal information we hold about you.
Correct – request correction of inaccurate information.
Delete – request deletion of your personal information.
Restrict / Opt-out – request restriction of processing or opt out of marketing.
Data portability – request a copy of your personal data in a portable format.
Withdraw consent – withdraw any consent previously given.
Appeal – appeal our decision if we decline to process your request.

To exercise any of these rights, please contact us using the details below.

Security and Retention

We take reasonable steps to protect your personal information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

International Users

If you access our Services from outside the United States, please note that your personal information may be transferred to and processed in the U.S., where privacy laws may differ.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Children’s Data

Our Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you believe a child has provided personal information, please contact us to have it removed.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Peach Blossom Spa & Wellness
📧 info@peachblossom-spa.com

SMS / Marketing Disclaimer

By providing your phone number to Peach Blossom Spa & Wellness, you agree and acknowledge that we may send text messages related to appointment reminders, confirmations, or promotions. Message and data rates may apply. You may opt out at any time by replying “STOP.”

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All SMS opt-in data and consent will not be shared with any third parties.